FAQ
Frequently asked questions
Answers to the most common questions about Apollo.

What is Apollo?
Apollo is a web application for creating invoices, quotes, proforma invoices, credit notes, and managing payments for B2B and B2C businesses.
Is Apollo free?
You can try every feature free for 14 days, no credit card required. After the trial, choose the Simple, Advanced, or Pro plan.
How do I get started?
Sign up with your email, enter your company details, and start invoicing. It takes less than 3 minutes.
Does Apollo support VAT workflows?
Yes. Apollo supports reusable tax rates, VAT-friendly invoice details, EU VAT checks for cross-border work, and accounting exports.
What types of documents can I create?
Invoices, proforma invoices, advance invoices, credit notes, and quotes. Every document includes a professional PDF with your logo.
Which PDF layout do Portuguese invoices use?
Portuguese documents use one fixed, certified PDF layout with your company details and logo, so template selection is not available in Portugal.
How does Apollo send invoices?
In Portugal you download documents as PDF and share them with your customer. Apollo sends payment reminders by email and supports API or webhook workflows when your own system drives invoicing.
Is my data secure?
Yes. All data is encrypted and stored on European servers. Payment data is processed by Stripe — we never see it.
Does Apollo work on mobile devices?
Yes. The web app works well on phones and tablets, so you can invoice from anywhere.
How do I contact support?
Write to us at support@getapollo.io. Users on paid plans have priority support directly in the app.
Does Apollo support AI assistants and MCP?
Yes. You can connect Apollo to AI assistants through MCP. See the AI assistants page for details.
How does Apollo handle data security?
Your data is encrypted and stored on European servers. Our public Data Processing Agreement (DPA) is linked from the Security & trust page.

Invoice faster with Portugal-ready workflows
Apollo gives Portuguese SMEs one place for invoices, customers, reminders, e-commerce workflows, API automation, and accounting exports.
- 14-day free trial
- Live support
- No credit card required
No credit card · 14-day free trial of all features